Tenant FAQ

Click here to contact us through the contact page. After receiving a request, we'll quickly organize a property viewing. Alternatively, you can call our office at 850-898-1230 for showing instructions. Our goal is to make sure you'll find your dream home!

If you are 18 or older, use our online portal for submitting an application. Processing a completed application with all required documentation attached normally takes 2-3 business days. The application process is dependent upon verifications being returned to us in a timely manner. From time to time, unforeseen circumstances may require some applications to take longer to process. You will be contacted immediately upon determination of approval or denial. All adult applicants 18 or older must submit a fully completed, dated and signed residency application and application fee. There is a $50.00 NON-REFUNDABLE application fee per applicant 18 and older. Application fees can be paid online with a debit or credit card through our online application system. NO PERSONAL CHECKS, CREDIT, OR DEBIT CARDS ACCEPTED IN OFFICE.

Please click here for a list of rental requirements.

Yes, however, if you choose to lease a house sight unseen, you will be required to sign a sight unseen addendum. If you are out of the area, we strongly suggest you have a representative view the home in your absence and complete neighborhood research prior to signing a lease. Photos serve as an approximate representation. Applicants should check whether the property matches their expectations and needs. Any application fees, security deposits, rent, and/or pet fees are nonrefundable should you decide you do not want to move forward.

Yes, you will be required to sign a 12-month lease before move in. Our leases are prepared by an Attorney to comply with Florida laws. If you are the successful leasing candidate, there is a lease fee of $50.00 to cover our administrative cost and the cost of preparing your lease. This fee is due on the date of move in.

Applicants will be required to pay a security deposit at the time of lease execution in a minimum amount of one months’ rent. We reserve the right to require a higher security deposit and/or additional prepaid rent.

Typically, we can hold a vacant property with your security deposit for up to 1 week at which time your lease would need to begin. A lease should be signed at the same time the security deposit is paid. Your first month's rent and pet fee are due in full, in certified funds, at our office by the day your lease begins.

Security deposit due within 24 hours of your application being approved
First month's rent due on the date of move in
Administrative Fee of $50 due on the date of move in
Pet fee (if approved) due on the date of move in
All move in funds are required in certified funds (cashier’s check or money order). We do not accept online payments, personal checks, wire transfers, or credit/debit cards in the office.

The acceptance of a co-signer is not normal policy and is subject to individual approval or denial by Owner. If a guarantor or co-signer is considered, the co-signer/guarantor must also complete and sign an application to be processed and meet all rental requirements. They would also need to sign a guarantee of lease agreement stating they would be responsible to guarantee the lease at the time of lease signing.

No pets (with the exception of medically necessary pets for the benefit of the occupant(s)) of any kind are permitted without specific written permission of landlord in the lease document, an addendum to lease, a non-refundable pet fee to landlord and/or an additional pet deposit or additional security deposit. Fees and deposits are waived for “medically necessary” pets as defined by the Pet Addendum. The following pets will not be accepted under any circumstances, GERMAN SHEPHERDS, DOBERMANS, PIT BULLS (OR ANY NAME VARIATION THEREOF), ROTTWEILERS, CHOW (ANY KIND OR BREED), ALASKAN MALAMUTE, STAFFORDSHIRE BULL TERRIER, PRESA CANARIO, AKITA, WOLF OR WOLF HYBRID, HUSKIES (ALL), OR ANY OTHER KNOWN-AGGRESSIVE ANIMAL

Your rent is due on the first day of every month. Once you are a tenant with our company, you will be able to use your online portal to submit payment.

Yes, but every roommate needs to get approval & meet our rental requirements. No new tenant is allowed to be added to the lease unless approved by Manager in writing. Please contact our office for additional instructions.

Emergencies threaten human lives and/or cause property damage. Our company offers after hour service for the following situations:
1) Water leaking inside the home (pipes, roof, water heater);
2) Sewer backups in home (not to be confused with toilets backing up due to clogs induced by Tenant); and
3) Electrical problems that endanger life or property if not remedied immediately.

No. If you feel there is a valid reason for the locks to be changed, it is imperative you consult the management company beforehand.

Manager may enter the Premises pursuant to FS 83.53.

Yes. tenant is required to purchase renter’s insurance to fully cover each tenant named in the lease agreement for damage to his or her personal contents or other insurable interests. Landlord does not maintain insurance to cover Tenant’s personal property or personal injury and is not responsible to any resident, guest, or occupant for damage or loss of personal property or personal injury from (including but not limited to) fire, smoke, flood, water and pipe leaks, hail, ice, snow, lightning, explosions, earthquake, interruption of utilities, theft, hurricane, negligence of other residences, occupants, or invited/uninvited guests or vandalism.

Each Tenant shall carry insurance to cover damages caused by theft, fire, rain, flood, hurricane, wind damage, water damage, pipe leaks and the like. Tenant is required to purchase personal liability insurance, and failure to maintain personal liability insurance is an incurable breach of this lease and may result in the termination of tenancy and eviction and/or any other remedies.

Personal liability coverage must be not less than $100,000 for injury to any one person and not less than $250,000 for aggregate injuries; and not less than $25,000 property damage. Said insurance shall name the property owner and his or her agent as an additional insured and shall indemnify against any loss or claim for damages. If a pet is allowed, Tenant shall carry no less than $25,000 (any other provision notwithstanding) and notify insurance company of such pet(s).

Tenant must deliver to Manager a written Notice of Intent to Vacate no later than 30 days before vacating premises at the natural expiration of the lease. Your move out notice must be submitted in writing to landlords email or through your online portal. Move out notices must be given at the 1st of the month and must be for the last day of the month. If you would like to move out in the middle of the month, you may do so but you are still responsible for rent until the end of the month. This provision does not give Tenant the right to terminate the lease prior to the natural expiration of the lease.

Yes, please contact our office for information! Our office is a one-stop shop for all of your real estate needs. We have an in house title company and our broker has over 30 years of real estate experience.